Tenant's Guide
Welcome to Helandiva Realty! We’re dedicated to ensuring your rental experience is smooth and enjoyable. Below is a guide to help you navigate through our services and policies.
1. Before You Start
- Ensure you’re financially ready for rent and associated payments. You’ll need to pay a security deposit and likely one month’s rent upfront, proving you can afford the costs.
2. Find a Place to Rent
- Consider the type of property that best fits your lifestyle. Use our rental search and filters to narrow down options and find your ideal home.
3. Arrange viewings
- To truly understand the properties you might rent, arrange viewings. Review your favorites and request our consultant to schedule them for you.
4. Set your budget
- When starting a new tenancy, expect major costs: a refundable holding deposit (one week’s rent) and your first month’s rent. Always pay your rent on time.
5. Lease Agreement
- Carefully read your tenancy agreement to understand your rights and responsibilities. If you have concerns, seek advice before signing.
6. Moving in
- Coordinate your move-in date with our team and complete all necessary inspections and documentation.
7. Rent
- Pay your rent on time using our convenient payment methods. If you have any concerns about payments, please contact us promptly.
8. Maintenance and Repairs
- Report maintenance issues promptly using our maintenance request system. Our team will schedule repairs quickly and efficiently.
9. Tenancy responsibility
- Keep your home clean and care for furniture and appliances. Locate the stopcock, fuse box, and meters now. Be considerate to neighbors.
10. Extend or end tenancy
- Looking to extend or end your tenancy early? Get all the information you need first. Our agent will guide you through the moving-out process and property return.
11. Moving out
- As your tenancy approaches its end, learn what steps to take before moving out of the property.
Got more questions?
Our team is ready to answer all your questions.
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